These terms cover your use of this website and, unless a signed agreement or written quote says otherwise, the services OPSO provides. Please read them before you work with us.
1. Who we are
OPSO is a social media, strategy and image agency for politicians and candidates. You can reach us at opsoagency@gmail.com.
2. Using this website
The website gives general information about our services. The example posts, profiles, reports, debate-night times and figures shown on it are illustrations of how our work looks; they are not results we have achieved for a real client. Prices are guides in US dollars, and the final price is the one in your written quote. Where we compare our prices with “a typical agency”, those agency figures are our own estimates based on published price guides, and real agency prices vary widely. You may not misuse the site, for example by trying to break into it, overload it or send us spam through the contact form.
3. Quotes and your contract with us
A contract starts when you accept our written quote. The quote sets out what we will do, the price and currency, the start date and how you pay. Prices do not include taxes unless the quote says so.
4. What we do, and what you do
We provide our services with reasonable care and skill. In return you agree to give us accurate information, to approve content before it goes out wherever approval is part of the service, and to send us only material you have the right to use.
You are responsible for your campaign’s legal compliance, including election law, spending limits, campaign finance rules, the disclaimers or digital imprints required on political material, and each platform’s political advertising rules. We will tell you about requirements we are aware of and follow your instructions on them, but we are not lawyers and nothing we say is legal advice.
5. Platforms and paid advertising
Instagram, TikTok, Facebook, X, YouTube and other platforms set their own rules. They may require identity checks, limit or refuse political adverts, or remove posts and accounts. We cannot guarantee that a platform will approve an advert or keep content live. Money spent on adverts is paid by you, directly to the platform, unless your quote says otherwise.
6. No guaranteed results
We do not promise any number of followers, views, shares or votes, or any election result.
7. Working for campaigns in the United States
OPSO is based in the United Kingdom. Under US federal law, foreign nationals may not make contributions to US campaigns, including services given free or below their usual price, and may not take part in a campaign’s decisions about election-related activities. We therefore work only as a paid commercial vendor at our standard prices, the campaign makes every decision and approves all content, and we do not donate time or services. US state laws may add further rules. Please take your own US legal advice before you hire us.
8. Fees and payment
Fees are set in your quote. Monthly services are invoiced in advance. If an invoice is not paid on time we may pause the work until it is.
9. Cancelling and refunds
See our cancellation and refund policy, which forms part of these terms.
10. Who owns the work
Once you have paid in full, you own the final content we make for you, such as posts, graphics, videos and copy, and you may use it however you wish. Accounts we set up for you are yours, and we hand over every login when our work ends. We keep ownership of our own templates, tools and working methods. Stock images, music or fonts keep their own licences. We will not show your work in our portfolio without your permission.
11. Confidentiality and personal data
We both keep each other’s confidential information private. Our privacy policy explains how we handle personal information. Where we handle personal data on your behalf, for example comments from your followers, we act as your processor and will sign a data processing agreement with you.
12. Our liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit. Otherwise, if you are a business client, our total liability under a contract is limited to the fees you paid us in the three months before the claim, and we are not liable for loss of profits, loss of opportunity or indirect loss, or for loss caused by a platform, another third party or content you approved. If you are a consumer, these terms do not affect your legal rights.
13. Ending the contract
Either of us may end a monthly service as set out in the cancellation and refund policy. Either of us may end the contract straight away if the other seriously breaks these terms and does not put it right within 14 days of being asked.
14. Law and disputes
These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute. If you are a consumer living elsewhere, you keep any protection that the law of your home country gives you and may bring a claim in your local courts.
15. Changes
We may update these terms. The version on this page on the day you accept a quote applies to that contract.